Privacy Policy

Privacy Policy – Little Solis

Little Solis respects the privacy of all visitors to its website and is dedicated to protecting your personal data.
This privacy policy explains how we collect, use, and protect your information when you visit our website or make a purchase at www.littlesolis.com.

If we make changes to this policy, we will update this page so that you are always informed about the information we collect, how we use it, and under what circumstances it may be shared.

1. Information We Collect

We collect information when you:
– Place an order on our website
– Subscribe to our newsletter
– Create an account
– Contact our customer service
– Participate in promotions or surveys

This information may include your:
– Name
– Email address
– Shipping and billing address
– Phone number
– Payment details (processed securely by our payment providers)

We may also collect non-personal information, such as browsing behavior or device type, to improve our website and services.

When you create an account at Little Solis, your information is securely stored so that you can check out faster on future purchases.
With your permission, we use your data to inform you about new collections, promotions, and other updates. You can unsubscribe at any time via the link in our emails or by contacting info@littlesolis.com.

2. How We Share Your Information

Little Solis will never sell your personal information.
We only share data with third parties when necessary for:
– Order processing and delivery (for example, shipping partners such as PostNL or DHL)
– Secure payment handling (for example, Shopify Payments, PayPal, or Klarna)
– Marketing and communication (only with your consent)
– Website hosting, analytics, and improvement

All third-party partners only receive the data required to perform their service and are bound by strict confidentiality and data protection agreements.

In case of a merger, acquisition, or sale of assets, your information may be transferred as part of that process, always in compliance with applicable privacy laws.

We may also disclose information when legally required, to enforce our terms, or to protect the rights and safety of our customers and brand.

3. Data Security

We value the trust you place in us.
Little Solis uses advanced security technologies, including SSL encryption, to protect your personal data from unauthorized access, misuse, loss, or alteration.

Your payment data is processed securely by certified payment providers, and we do not store your full credit card information.

Please note that while we take all reasonable precautions, no online system is entirely immune to security risks.

4. Cookies and Tracking Technologies

Little Solis uses cookies to enhance your shopping experience.
Cookies help us remember your preferences, analyze traffic, and personalize your experience on our site.

You can choose to disable cookies through your browser settings, but some website features may not function properly without them.

We may also use tools such as Google Analytics to understand how visitors use our site.
To learn how Google handles data, visit: policies.google.com/privacy/partners

5. Online Advertising

We may use cookies or similar technologies to show you personalized advertisements based on your browsing behavior and interests.

Alternatively, you can manage cookies directly through your browser settings.

6. Your Rights

Under GDPR, you have the right to:
– Access the personal data we hold about you
– Request correction or deletion of your information
– Object to or restrict data processing
– Withdraw your consent at any time
– Request data portability

To exercise your rights, please contact us via info@littlesolis.com

We will respond to your request within the timeframe required by law.

7. Data Retention

We store your personal data only as long as necessary for the purpose for which it was collected:
– Order and payment records are kept for 7 years, as required by tax laws.
– Customer accounts and support emails are retained for up to 7 years, after which they are anonymized.
– Newsletter subscriptions are kept until you unsubscribe.

After these periods, your data will be securely deleted or anonymized for internal reporting.

8. Contact Information

If you have questions, feedback, or concerns about our privacy practices, please contact us at:

Little Solis

Website: www.littlesolis.com

Email: info@littlesolis.com

Customer Service: Monday to Friday, 9:00 – 17:00