Returns & Exchanges

  • Once we have received your return, the original product price will be refunded within 5 to 10 business days via the same payment method used for the purchase.
  • Please note: a return shipping fee of €3.95 will be deducted from your refund.
  • Exchanges are free of charge – we will cover the cost of sending the replacement item to you.
  • Shipping costs from the original order are non-refundable.
  • If you paid using a discount code or gift card, you will receive a new code with the equivalent value. If you paid an additional amount, that part will be refunded to your account.
  • Gift cards cannot be returned or exchanged for cash.